Camp: Friday May 1, 2026
Online: Monday May 18, 2026
In-Person/Phone: Monday May 18, 2026
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Dive into fun this season! From swimming lessons and aquatic fitness to recreational programs for all ages, your next adventure is just a click away. Select your programs and secure your spot today.
First time using essexconnect.ca? Click here to learn how to register.
Camp: Friday May 1, 2026
Online: Monday May 18, 2026
In-Person/Phone: Monday May 18, 2026
Online: Monday August 10, 2026
In-Person/Phone: Monday August 17, 2026
Online: Monday September 28, 2026
In-Person/Phone: Monday October 5, 2026
Online: Coming Soon!
In-Person/Phone: Coming Soon!
Please visit essexconnect.ca to register for programs online. You can browse available activities without logging but must have an account to register for activities.
If you did not add family members in the account creation process, you can add them later under My Account, this is done by clicking the link Change Information About Family Members.
Click on the Sign In/Up button at Essexconnect.ca and then click on the Forgot Your Password? Link. Follow the steps in the email to reset your account password.
If you have any trouble or your account email is incorrect, call our reception desk staff at 519-776-7336 ext. 1052 for assistance.
To register in person, please visit our friendly reception desk staff at the:
Call us at 519-776-7336 ext. 1052 during open hours to register with the assistance of our friendly reception staff. Please have a credit card ready to process payment at the time of registration.
To transfer or withdraw from a program, the Program Refund/Credit Request form below must be completed.
All Refund or Credit Request Forms will be processed according to the procedure outlined within the chart and a submission does not guarantee a refund. Please allow 4 to 6 weeks for refund processing.
Refunds are provided in accordance with the following policies:
Refund and Withdrawal Policies
You may withdraw from a program up to and including the 3rd day of the program start date in writing, by
completing a Refund Request Form.
Consideration for refund requests or program cancellations will be given if the request meets the criteria within the Program Transfer and Refund Policy outlined below. All Refund or Credit Request Forms will be processed according to the procedure outlined within the chart and a submission does not guarantee a refund. Please allow 4 to 6 weeks for refund processing. Withdrawal and/or refund requests will not be handled over the phone.
For purposes of refunds, the "Start of the Program" and "Date of Request" refers to the calendar day and must be at least 24 hours prior to the start of the program.
Note: This Policy does not apply to transfers/refunds for Specialty/Leadership/Weekend/Day Camp/1 Day
programs. Please see the Specialty Program Transfer and Refund Policy.
Program Transfers
Transfers will be permitted if program space is available. You may transfer programs up to and
including the 3rd day of the program.
| Situation | Details | Refund Information | Transfer Information |
|---|---|---|---|
| Prior to start of program | Written notification is received prior to the program start date | Receive a full refund | Receive a full Family Account credit towards an alternate program |
| Day 1 to Day 3 of program | Written notification is received on the 1st day of the program up to and including the 3rd day of the program | Receive a pro-rated refund minus an administrative fee of $25.00 to a maximum of 40% of the course fee | Receive a pro-rated Family Account credit towards an alternate program |
| After the 3rd lesson | Written notification is received after the 3rd day of the program | No refund will be issued | Receive a pro-rated Family Account credit only if accompanied by a medical note |
| Program has ended | Written notice is received after the program has ended | No refund will be issued | No transfers will be allowed |
| Program is cancelled | A registrant cannot be accommodated due to insufficient enrolment or other reason | Receive a full refund | Transfers will be made wherever possible |
| Participant is removed from the program by Town staff | A participant is withdrawn by our staff due to program incompatibility | Receive a pro-rated refund | Receive a pro-rated Family Account credit |
Specialty Programs (Day Camp/Specialty/Leadership/Crash Courses – 1 Day/Weekend/3 Weeks or Less)
Refund and Withdrawal Policies
You may withdraw from a Specialty/Leadership/Weekend/Day Camp/1 Day program up to 10 business days prior to the program start date in writing, by completing a Refund Request Form. Consideration for refund requests or program cancellations will be given if the request meets the criteria within the Specialty Program Transfer and Refund Policy outlined below. All Refund or Credit Request Forms will be processed on the date received by the Facility Clerk – Refunds according to the procedure outlined within the chart and a submission does not guarantee a refund. Please allow 4 to 6 weeks for refund processing. Requests will not be handled by phone.
For purposes of refunds, the "Start of the Program" and "Date of Request" refers to the calendar day and must be at least 24 hours prior to the start of the program.
Note - Day Camp Field Trips and Hot Lunches are non-refundable once registration has closed
Program Transfers
Transfers will be permitted if program space is available. You may transfer programs up to and including 5 days before the start of the program. Administrative fees may apply.
| Situation | Details | Refund Information | Transfer Information |
|---|---|---|---|
| Up to 10 days prior to the start of the program | Written notification is received 10 business days or more prior to the program start date | Receive a full refund | Receive a full credit towards an alternate program |
| From 9 to 5 days prior to the start of the program | Written notification is received 9 to 5 business days or more prior to the program start date | Receive a refund minus an admin. fee of $25 to a maximum of 40% of the course fee | Receive a full credit towards an alternate program |
| Less than 5 business days | Written notification is received less than 5 business days prior to the program start date | No refund will be issued | Receive a pro-rated credit minus an admin. fee of $25 to a max. of 25% of the course fee |
| Day 1 of Program | Written notification is received on the day the program has begun up to completion of the program | No refund will be issued | Receive a pro-rated credit only if accompanied by a medical note |
| Program has ended | Written notice is received after the program has ended | No refund will be issued | No transfers will be allowed |
| Program is cancelled | A registrant cannot be accommodated due to insufficient enrollment or we cancel your program for other reasons | Receive a full refund | Transfers will be made wherever possible |
| Participant is removed from the program by Town staff | A participant is withdrawn by our staff due to program incompatibility | Receive a pro-rated refund | Receive a pro-rated credit |
Written notification using this request form is required to transfer or withdraw from a program. All Refund or Credit Request Forms will be processed on the date received by the Facility Clerk – Refunds according to the procedure outlined within the chart and a submission does not guarantee a refund. Please allow 4 to 6 weeks for refund processing.
Gift cards are available for purchase and can be used towards any registered program or drop-in activities offered at the Essex Recreation Complex and Maedel Community Centre.
Call 519-776-7336 ext. 1052 or visit the Essex Recreation Complex (242 Talbot St N, Essex, ON) to purchase a gift card.
Learn more about our financial assistance options.
Do you have the qualifications and enthusiasm needed to offer a new program?
If so, we'd love to hear from you. Please complete the proposal form with your program ideas.
Contact Us
Town of Essex
33 Talbot Street South
Essex, Ontario, N8M 1A8
519-776-7336