Online Payment System Maintenance

*This message is for users of the myessex online payment system.

The Town of Essex is aware of billing discrepancies in the third party online payment system (my.essex.ca) for property tax and water/wastewater billing.

The Town’s third-party financial services provider is currently undergoing maintenance. During this time, the account balances in the online system may not be accurate.

What Residents Need to Do:

• Refer to your most recent property tax or water bill to confirm your correct balance
• Disregard the amount currently shown in MyEssex, as this amount may be incorrect.
• Make payments based on the amount listed on your most recent bill

Various payments options are available for both property tax and water/wastewater payments:

• Property Tax Payment Options
• Water/Wastewater Payment Options

The Town is actively working with the vendor to resolve this issue as quickly as possible. We appreciate your understanding. Updates will be provided as more information becomes available.

Questions?

Please send an email to the water/wastewater billing department or call 519-776-7336 ext. 3051 if you have any questions relating to your bill balance.