Office of the CAO

The Office of the Chief Administrative Officer (CAO) exercises general control and management of the administration of our local government. The CAO provides strategic direction to the organization in alignment with Council priorities and provisions of the Municipal Act and other legislation.

The four strategic priorities identified in Council's Strategic Plan for 2023-2027 are as follows:

• Safe and Reliable Infrastructure: Embrace asset management best practices to build, maintain and continuously improve our municipally owned infrastructure.
• Jobs and Economic Opportunities: Leverage our Town’s competitive advantages to promote jobs and economic investment.
• Welcoming and Caring Community: Take care of our natural environment and strengthen the sense of belonging to everyone who makes Essex “home”.
• Responsible and People-Focused Government: Deliver friendly customer service in an efficient, effective, and transparent manner while providing an exceptional working environment for our employees.

The day-to-day business of operating the Town is the responsibility of the CAO, who is the senior manager appointed by Council. The CAO is the head of staff for the municipality and through the various departments is responsible for providing and maintaining essential services.

The CAO also acts as a liaison between staff and Council, providing support in the areas of policy, planning, budgeting, and community development.

The Office of the CAO is also responsible to ensure effective communication with Council and citizens and to attract, retain and develop high-performing staff.