Virtual City Hall

Property owners can now check their Property Tax account and pay their bills online with the introduction of the new Virtual City Hall system.

Register for your account at the following link: www.essex.ca/VCH

To activate your account, you will need your Tax Roll and Account Numbers, both of which are on your tax notice.

Please note, effective January 1, 2021 a 2.5% transaction fee will be applied to all credit card payments by way of Bylaw 1331. The Town has experienced a significant rise in the fees charged on credit card transactions. This fee will not be retained by the Town but will be used to offset the credit card processing fees being incurred.

The site is experiencing technical difficulties and not all modules are operating. This includes the ability to activate a new account and the payment of Accounts Receivables. We are working hard to have functionality restored as soon as possible.

Step-by-step Registration Instructions

1. Go to essex.ca/VCH
2. Click "Activate your account."
3. Fill out the required information. You can find your Roll Number and Account Number on your Property Tax Bill.
4. Submit your information. You will receive an email to activate your account.
5. Activate your account using the link in the email.
6. Return to essex.ca/VCH and log-in using your account information.
7. You can now check your account information and pay your Property Tax Bill by clicking the green pay button.
8. Fill out your credit card information and submit. You will receive an emailed receipt once the payment has been processed.