Report a Problem

To help keep our community safe and clean, the Town of Essex encourages residents to report problems related to roadways, ditches, storm and sanitary sewers, water, traffic and a wide variety of municipal maintenance issues.

How to report a problem

Citizens may report problems in the following ways:

In person at any of the Town's facilities.
Over the phone during our regular business hours (Monday to Friday - 8:30 to 4:30) at 519-776-7336, ext. 1100 or 1101.
Online using the EssexWorks Online Report a Problem Form. Please review the EssexWorks information page before submitting your problem online.

To report an urgent problem outside of regular business hours or on the weekend, please call 519-776-7336 and select the option for problems affecting property or public safety.

If the problem is an emergency, please contact 911.

What is considered an emergency?

A problem is an emergency if it poses an immediate threat to public health or safety. Some of these issues may include: large tree or branch down on a road, flooding over a roadway, or a damage to a structure of a bridge.