Facebook icon Twitter icon YouTube icon

Report a Problem


General Inquiries

Town of Essex
33 Talbot Street South
Essex, Ontario N8M 1A8

Office Hours:
Monday to Friday
8:30 a.m. to 4:30 p.m.
Map this location

T. 519-776-7336 ext. 10 or 11
F. 519-776-8811

To help keep our community safe and clean, the Town of Essex encourages residents to report problems related to roadways, ditches, storm and sanitary sewers, water, traffic and a wide variety of municipal maintenance issues.

How to report a problem

To report a problem during our regular business hours (Monday to Friday - 8:30 to 4:30) contact us at 519-776-7336, ext. 1100 or 1101.

To report an emergency before or after regular business hours or on the weekend, call 519-776-7336 and select the option for emergencies affecting property or public safety.

What is considered an emergency?



Not an Emergency


Tree down on road

Tree down on shoulder of road


Large dead animal on road (e.g. deer)

Small dead animal on road (e.g. cat)


Snow or ice on road

Driveway full of snow


Regulatory signs missing or broken (e.g. stop sign, checkerboard sign, one-way sign)

Street signs missing or broken


Water over road

Ditch full of water


Open or missing catch basin or manhole covers


Cave-in or sinkhole in road

 Pothole in road

Traffic lights not working


Sanitary Sewers

Sewage is backed up

Slow draining toilet


Sewage in basement

Smelly sewer water


Sewage drains not working


Storm Sewers/Drainage

Ditch has crested banks

Ditch full of water

Flooding in fields or yards


Drainage pumps not working

Sump pump not working


No water

Billing, scheduling or locates


Water bubbling up on Town property

No hot water, low water pressure