Report a Problem

Spot a problem? Report it online. Photo of damaged stop sign, pothole on roadway, and graffiti on exterior wall.

What is Report a Problem?

Report a Problem is an online service that allows residents to report issues related to Town infrastructure, parks, facilities, short term rental units (STRs), bylaws, and much more.

How to Report a Problem

To report a problem online, simply complete the form below. Town staff will review the service request and respond accordingly.

In addition, residents can report a problem at any of the Town's facilities, or by calling 519-776-7336, ext. 1100 or 1101 during regular business hours (Monday to Friday - 8:30a.m. to 4:30p.m.).

To report an urgent problem that poses an immediate threat to public health or safety outside of regular business hours, please call 519-776-7336.

If the problem is an emergency, please contact 911.

*Please note, anonymous by-law complaints will not be reviewed and the Town of Essex does not respond to civil matters.

Questions?

Visit our Frequently Asked Questions Page to learn what types of problems are accepted, a summary of problem types with examples, and more.