Report a Problem is an online service that allows residents to report issues related to Town infrastructure, parks, facilities, short term rental units (STRs), bylaws, and much more.
To report a problem online, simply complete the form below. Town staff will review the service request and respond accordingly.
In addition, residents can report a problem at any of the Town's facilities, or by calling 519-776-7336, ext. 1100 or 1101 during regular business hours (Monday to Friday - 8:30a.m. to 4:30p.m.).
To report an urgent problem that poses an immediate threat to public health or safety outside of regular business hours, please call 519-776-7336.
If the problem is an emergency, please contact 911.
Visit our Frequently Asked Questions Page to learn what types of problems are accepted, a summary of problem types with examples, and more.
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